Customer Service

General Inquiry  Orders, Parts or Replacements Product Assembly Assistance Request a Fabric Swatch Returns and Exchanges

 

Our Customer Service team is available to help you. 

Hours: Mon–Fri  8am–4:30pm CDT

Phone: 866-238-0531

Email: Customerservice@domesis.com 

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Shipping Disclosure: Your order will arrive in 5-7 business days via Fedex. The delivery will be a curbside delivery. This means that the carrier will not contact you in advance to notify you of delivery. They will simply drop the order off at your address. Please note that for buildings, this means they drop it off at the main entrance. The carrier can also decide not to leave the package, if they feel it is not protected from the weather and will reschedule the delivery. Please note that the driver will not carry the package directly into your home. Please let us know if you have any questions or concerns.

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